Frequently Asked Questions

1. How long are shipping times?

Your products will ship within 2-5 business days of your order, and then take up to two weeks to reach your doorstep. We do not ship on weekends or holidays. PLEASE KEEP IN MIND THESE DAYS ARE SUBJECT TO CHANGE DUE TO COVID 19. 

2. What's your return policy?

All sales are final DUE TO COVID 19. NO RETURNS OR EXCHANGES.
We take our time to offer great products special for you. Your satisfaction with your purchase is extremely important to us.  I am taking all sanitary precautions. I hope you all understand.

 

3. Can I cancel my order?

Cancelations are possible if you do not receive your package within the timeframe specified for each individual product. Sometimes orders get sent out before we can process the cancelation. PLEASE KEEP IN MIND THESE DAYS ARE SUBJECT TO CHANGE DUE TO COVID 19. Allow 3 days for you order to ship.

4. What happens if I receive the wrong item?

If there’s an issue with your order -- if it’s the wrong size, wrong color, defective, or otherwise not exactly what you wanted -- then simply notify us, and we’ll give you a refund. You won’t be asked to ship the product back to us.

5. Do you offer exchanges?

We do not offer exchanges. However, if for any reason you didn’t get the exact product you expected, just let us know.